Privacy Policy
This Privacy Policy explains how Elite Catalogue ("we", "us") processes personal data when you visit https://elitecatalogue.com/, browse the Atlas Limited Collection, submit an order request, or contact our desk. Registry identifiers for the operating entity appear in the site footer.
1. Who is responsible
The data controller for this storefront is the operating entity listed in the footer of this website, trading under the public brand Elite Catalogue. Postal address: Aleja Armii Ludowej 26, 00-609 Warszawa, Polska. Email: hello@elitecatalogue.com.
2. Data we collect
2.1 Information you provide
- Name, email address, phone number, delivery notes, and message content from order-request and contact forms
- Product SKU, quantity, and preferences related to an enquiry
- Any documents or details you voluntarily attach in follow-up email
2.2 Information collected automatically
- Technical logs such as IP address, browser type, device category, referring URL, and pages viewed
- Cookie and similar storage identifiers described in our Cookie Policy
- Approximate location derived from IP for security and rough traffic statistics (not precise GPS)
3. Purposes and legal bases
- Responding to orders and enquiries - to confirm stock, shipping options, and answer your questions (performance of pre-contractual steps / legitimate interests)
- Fulfilment and customer support - to process purchases once confirmed and handle returns (contract / legal obligation)
- Site security and abuse prevention - to protect the storefront and our systems (legitimate interests)
- Analytics (only if you accept) - to understand aggregate traffic and improve the catalogue experience (consent)
- Legal compliance - accounting, consumer rights, and regulatory requests where applicable
4. Sharing
We do not sell personal data. We may share data with:
- Hosting, email, and IT providers that process data on our instructions
- Carriers and fulfilment partners once an order is confirmed
- Professional advisers (legal, accounting) under confidentiality
- Authorities when required by law
Where providers are outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses or an adequacy decision, where required.
5. Retention
- Contact and order-request messages: typically up to 24 months after the last meaningful exchange, unless a longer period is needed for an open transaction or dispute
- Completed order records: retained as required for tax and consumer-law obligations
- Server logs: typically 30-180 days unless needed for security investigation
- Cookie consent choice: stored locally in your browser until you clear it or we ask again
6. Your rights
Depending on applicable law (including GDPR where it applies), you may request access, rectification, erasure, restriction, portability, or object to certain processing. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.
To exercise rights, email hello@elitecatalogue.com. You may also lodge a complaint with your local supervisory authority. In Poland, this is typically the President of the Personal Data Protection Office (UODO).
7. Security
We apply reasonable technical and organisational measures (HTTPS, access controls, least-privilege staff access). No method of transmission or storage is perfectly secure; please use a strong unique password on any accounts you maintain with related services.
8. Children
This storefront is intended for adults purchasing luggage. We do not knowingly collect data from children under 16. If you believe a child has submitted data, contact us and we will delete it.
9. Updates
We may update this Policy to reflect product, legal, or operational changes. The "Last updated" date at the top will change when we do. Material changes will be highlighted on this page or via the cookie banner where relevant.
10. Related documents
See also our Cookie Policy, Terms of Use & Sale, and Returns page.